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San Juan Gossip Mills Outlet

A veritable fanatic of the Internet. His avocation is teaching while his main vocation is practicing the much maligned law profession. Currently teaching Constitutional Law at the FEU Institute of Law and a guest lecturer at the De La Salle University teaching "Freedom and Regulation in Cyberspace" in the Graduate Program of the Department of Communication. He is married to his beautiful Ateneo law school classmate and is blessed with a daughter and a son.

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Location: San Juan, Metro Manila, Philippines

Sunday, December 18, 2005

NWA: Northwest Arses

Last night, 17 December, my sister, her husband and daughter were scheduled to arrive from the United States. They took Northwest Flight No. 71. Since our driver took a leave of absence, I asked my nephew to accompany me to the airport. Not wanting to wait in the waiting lounge which actually resembled a cockpit pen, we decided to kill time and grab some bite at a nearby resto.

Since I thought Northwest was a First World airline and their services first class even when their offices are in Third World countries, I relied on their automated number 841-8800 and the automated response I always got was that NW 71 would land at 1050 p.m.

At 1115 p.m., thinking that my sister would have enough time to complete the immigration and customs requirements as well as pick up their pieces of luggage from the carousel, I went to the airport at around 1130 p.m., only to see in the TV monitor that the flight has been delayed and will arrive at 11 a.m. the next day.

So, I went home and at around 230 a.m. today, I received a long distance call from my sister from Narita Airport. She informed me that they were delayed due to some technical problems and they were going to fly out at 7 a.m.

But here is the thing: all the passengers were just sleeping in the airport, none of them were billeted to hotel rooms, each one of them were given a blanket to lie down and sleep on the airport floor, no dinner was given, only snacks and soda, and as a konswelo de bobo, were given a phone card worth US$5 to do an "E.T." and phone home.

It turns out that with them in the plane were Congressman Pichy Pie or rather Pichay who was coming home from the US to accompany ex-convict, ex-congressman, expat and ex-genius, Mark Jimenez, from the States who is coming home either to make life difficult for former Secretary of Justice Nani Perez or to remain and rest in precious bills of silence. Only time will tell.

But my sister informed me that Congressman Pichay was so incensed that a personnel with him, a certain Aga Francisco, is making the rounds and listing all the names of the Filipino passengers to file a class action suit against the already Chaptered 11 airline.

I agree that they should file a class action tort suit against Northwest Airlines for their shabby treatment of Filipino passengers which included women and children who were not even given the decency of warm food and a soft bed. They should also be sued for false information. One who relies on their automated response should be equally incensed at the indolence of their personnel to change the data or update their automated information. We may be Third World but we should not allow Northwest Airlines to get off easy at their cavalier treatment of our compatriots abroad and for their lousy system here.

Come on, Congressman Prospero Pichay, Jr. For once, serve the interests of the Filipino people, not solely that of GMA, and sue the bejesus out of Northwest Airlines. And make all the passengers truly prosperos.

3 Comments:

Blogger Rizalist said...

HaHa! I think the BENCH WARMER probably got MOST of the BLANKETS from the airline.

BTW have you seen the Congress' Comments to the Second Petition of Garci? Are Pichie's pawprints on it, or the Incumbent's? It might be a clue as to who will get the tap to drive chacha into the endzone by midyear 2006.

11:02 AM  
Blogger Karl M. Garcia said...

Notwithstanding the NWA incident

Merry X Mas and Happy Hoilidays to you Atty

Karl

11:51 AM  
Blogger NJbabe said...

I am sad to hear about this incident...I know first hand how "good" their service is that even on a growling stomach I could not eat their food...well that is coming from a just an economy customer...buti na lang iba yoong ginamit namin last time we travelled home...but just one Question: What is the ratio of Filipinos who rode this particular airline? It is not that I am giving them a benefit of a doubt. But in the spirit of Christmas let us not make this as a racial thing. But I do aggree with you 100 percent as to make NWA lives misserable as to file a complaint on how everybody was treated: all the people who rode this unfortunate flight and to the families and friends eagerly waiting. Just the same I hope that your sister and everybody arrived in one piece. Let us not make this incident ruin this forthcoming holiday but also not to forget actions afterwards...

8:37 PM  

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